Changes in a ticket

You only can make the changes in the e-ticket which are stipulated in the Fare Rules (FR). Please, pay attention to the fact that you might have to pay for the changes in accordance with the FR, or that changes may not be provided for at all. In such cases, you can not make changes to the order after sending the application and you will receive an e-mail with information about it.

To find information about the Fare Rules you can:

  • On the website of the Airline in the sections "New Fares System" and "Special Fares”;
  • When booking tickets on the Airline website;
  • When booking tickets through the booking office / agency.

A passenger has the opportunity to only change the flight number and the date of carriage, provided that:

  • The direction of carriage is not changed
  • There are vacant seats on the new flight and / or on the new date at the fare of the purchased air ticket
  • According to the FR of the applied fare, no fees are charged for this kind of change
  • The period of stay of the passenger at the point of destination will not exceed the maximum allowed as specified in the FR of the applied fare.

  • Change of carriage date / flight number
    Actual booking
    Отдел бронирования ООО «Авиапредприятие «Северсталь»
    +7(8202)675226

  • Changes in identification document information
    Actual booking
    Отдел бронирования ООО «Авиапредприятие «Северсталь»
    +7(8202)675226

  • Correction of errors in passenger's name, date of birth and ID number
    Actual booking
    Отдел бронирования ООО «Авиапредприятие «Северсталь»
    +7(8202)675226

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