Privacy policy

Policy of LLC Severstal Aircompany in terms of confidential information security

LLC Severstal Aircompany performs regular domestic and international flights, charter flights inside of Russia, to CIS countries and Europe and takes all the necessary technical and organizational measures to protect confidential information and personal data of the passengers (clients) of the aircompany, which meet requirements of the relevant international standards and the legislation of the Russian Federation.

Passengers (clients) provide their personal data voluntarily to be further processed by LLC Severstal Aircompany in accordance with the Personal data processing Consent. Upon passenger's (client's) application his personal data can be updated, extended, deleted.

LLC Severstal Aircompany follows the below-mentioned guidelines in respect of personal data processing:

  • Legitimacy – personal data processing is performed only legally.

  • Fitting for purpose – personal data processing is performed only to fit the purposes requested and clearly specified in advance.

  • Precision – personal data are kept updated, timely deleted and confirmed taking into account the clearly specified purpose of data processing.

  • Minimization of processing – personal data processing is limited to the extent enough to fit the clearly specified purposes.

  • Integrity and confidentiality – personal data processing is performed so that to guarantee their protection from unauthorized or illegal processing, occasional loss, destruction or deletion.

LLC Severstal Aircompany has a right to pass the personal data of its passengers (clients) to the third parties in order to guarantee their security, to buy the air tickets, to make payments using bank (plastic) cards, to improve service quality and the availability of airline services. Moreover, in accordance with the current legislation, personal data can be transferred to the law enforcement and other governmental authorities.

Upon passengers’ (clients’) consent, LLC Severstal Aircompany has a right to send newsletters with special offers and news of the aircompany, reply the requests of its clients concerning service rendering and usage of customer services, wishes and proposals forwarded using feedback service or any other source of contact details (phone, e-mail) specified in «Contacts» at the official web-site of the Aircompany.

All the organizational and technical measures designed to provide confidential information security which were taken to implement this policy comply with the requirements of the federal law FZ No152 “On protection of personal data” of the Russian Federation dd 27th of July 2006, and requirements of the General Data Protection Regulation (GDPR) of the European Council.

Please, forward an e-mail with your questions, comments, wishes referring to personal data processing and protection to an expert for information protection to avia@severstal-avia.com or a letter to the legal aircompany address.

If required, LLC Severstal Aircompany can change its information protection policy. You can find the latest revision of Confidentiality policy at the official web-site at www.severstal-avia.com.

The latest revision was done on the 20th of October 2018.

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